Clarus provides a desktop subtitle translation application that uses cloud APIs and large language models to process user content. This Privacy Policy explains what data we collect, how we use it, and your rights.
1. Data We Collect
- Account information, such as email address and authentication identifiers.
- Uploaded content, including audio files, subtitle files, and translation settings.
- Generated output, including translated subtitles and processing metadata.
- Usage and device data, such as app version, operating system, logs, and error diagnostics.
- Payment and billing records handled through secure third-party payment processors.
2. How We Use Data
- Provide transcription, translation, quality improvement, and support services.
- Operate cloud infrastructure, detect abuse, troubleshoot failures, and improve reliability.
- Process payments, prevent fraud, and comply with legal obligations.
3. Cloud and AI Processing
Audio and subtitle content may be transmitted to cloud providers and model providers strictly to deliver requested translation features. We contract with providers under confidentiality and data processing terms and require reasonable security controls.
4. Retention
We retain uploaded and generated content only as long as needed to provide services, resolve issues, maintain security, and comply with law. You may request deletion of account-linked content where permitted.
5. Sharing
We do not sell personal data. We share data only with service providers, legal authorities when required, or in a lawful business transfer.
6. Your Rights
Depending on your location, you may have rights to access, correct, delete, export, or restrict processing of your personal data. Contact us to submit a request.
7. Contact
For privacy requests, contact support@clarus.indiecoder.me.